It is easier and quicker to manage request repeat prescriptions via our online service. Simply log in and select an option. Repeat prescriptions have to be approved by the Doctor. Please allow two full working days for your request to be processed.
Not registered for Patient Access?
To request medication without the requirement to log on to Patient Access, you can request your Repeat medication by selecting the “Repeat Prescription Request ” button.
Order Contraceptive Repeat Prescriptions
If you are already using contraception, please submit your request here.
Please make it clear that you are requesting contraception (our non-clinical staff do not always know the names of the individual types).
Your Repeat Medication
If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription.The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing.
Help with your Prescription
If you forget to request a Repeat Prescription
If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP.
If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.
You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.
If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.
Help with NHS Costs
If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.
How to order your medication
By post
You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).
In person
You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.
Repeat Dispensing Service
In response to coronavirus (COVID-19), GPs and pharmacies are moving suitable patients to electronic Repeat Dispensing (eRD). You might be suitable for eRD if you get regular or repeat medicines that don’t change. eRD means your GP can send your regular or repeat prescriptions electronically to a pharmacy of your choice. You can then collect your medication from your pharmacy, or ask them to deliver it to your home.
What eRD means for you
eRD allows your GP to send a series of repeat prescriptions to your pharmacy in one go, so there’s no need for you to order them each time. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they’ll be ready at the pharmacy each time you need them.
How eRD can benefit you
If you get regular or repeat medicines, you might be suitable for eRD. Using eRD, you can:
- save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
- order or cancel your repeat prescriptions online (if your GP practice offers this service)
- pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
- spend less time waiting for your prescription in the pharmacy or GP practice, which means you can stay at home and avoid face-to-face contact when you need your repeat prescription during the coronavirus pandemic
- save paper – you won’t need a paper prescription to collect your medicine from the pharmacy
How do I sign up for eRD?
It’s really easy to sign up for eRD – just ask your GP or pharmacist to set it up for you.
Telephone
We do not accept requests for repeat prescriptions by telephone. This prevents dangerous errors being made and leaves the telephone lines free for urgent matters.
Additional information
Hospital and Community Requests
When you are discharged from Hospital you should normally receive seven days supply of medication.
On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.
Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request.
Medication reviews
The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Minor Ailments Scheme
The Minor Ailments scheme works by giving patients the option to visit their pharmacist to receive advice and treatment for certain minor illnesses, instead of having to make an appointment to see their GP on a range of minor health.
Non-repeat items (acute requests)
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
Over the Counter Medicines
A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.
Prescribing for Patients who are Abroad
We have been getting more frequent requests to prescribe medication for patients who are abroad.
- NHS recommendations regarding travelling abroad are as follows: Patients who are leaving the country for more than three months are no longer entitled to NHS care
- For longer visits abroad, the patient should be advised to register with a local doctor for continuing medication and care; this may need to be paid for by the patient.
- Medication required for a pre-existing condition should be provided in sufficient quantity to cover the journey (in line with above advice, but no morethan 3 month’s supply) and to allow the patient to obtain medical attention abroad
- Certain medicines such as Insulin are recommended to be stored in the fridge. It can be unclear if the cold chain for storage of these products is being maintained during transit to the another country and the method being used. The patient would need to ensure the products are appropriate to be used on arrival. You should also consider this in your prescribing decision as legal responsibility for this medication lies with the prescriber.
If GPs chose to prescribe privately for these patients, they must balance the risks of prescribing for a patient for long periods without monitoring. You may also wish to re-consider whether you are happy to prescribe if correct storage conditions cannot be guaranteed as the prescriber would be liable in this situation.