To book an appointment, please fill the online triage form by clicking on “Submit a new Request”
Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP, or get help from the Minor Ailments Scheme.
Appointments
How to make an appointment
The quickest way to get help from the surgery is to fill in our online form. The form will ask you a few short questions that a doctor would, and it is sent immediately to the practice.
The doctors are then able to use this information to decide on the most appropriate next steps, they will either get back to you with a phone call, email or text – if the Doctor decides you require an appointment, then a receptionist will either send you a self-booking link or call you to arrange this.
Online consultations received before 5pm (Monday to Friday, except Bank Holidays) will be seen by a GP on the same day.
Using the form leaves the phone lines free for our elderly and vulnerable patients who cannot use the online system.
If your request is urgent, we would still strongly encourage you to complete our online form, these are seen by a GP very quickly, and they will make the most appropriate decision on the next steps. Alternatively, you can call our reception team who will be able to complete the form on your behalf.
Extended Hours surgeries
We offer a choice of appointments between the hours of 6.30pm-8pm Monday – Friday and 9am – 5pm on Saturdays. When you are contacted to make an appointment just let our receptionist know that you would like an extended hours appointment. Alternatively, if you are sent a booking link you should be able to select these appointments yourself.
Additional information
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.